The Westin Kierland Resort & Spa

Christine Johnson 2 months ago

Staycation – July 2026 Wow... what a disappointment. We've stayed here before, but this experience was completely different. The hotel is currently undergoing extensive renovations, and it feels like they're using the summer travel season to help fund the construction while still charging premium rates. The biggest issue is that none of this is clearly disclosed during the booking process. Had we known how much of the resort would be unavailable, we would have chosen to stay somewhere else. Almost everything was closed. There was no real lobby experience, food and beverage options were extremely limited, and many of the amenities you expect from a resort simply weren't available. It didn't feel like the full resort experience we paid for. The pool area was just as disappointing. Pool service was poor, and the lazy river barely had any tubes available. Guests were actually bringing their own inflatables because the resort couldn't provide enough for everyone. For a resort that promotes its pools as a major attraction, this was unacceptable. The entire property felt like it was operating at a fraction of what it normally offers, yet there was no reduced pricing or transparency t

Barb M 2 months ago

This was our first time staying at the Westin Kierland Resort, and it definitely won't be our last! My husband, our two granddaughters, and I enjoyed a one-night stay, and it was the perfect little getaway. The location is fantastic, with great shopping and restaurants nearby, yet the resort is tucked away enough that it feels peaceful and relaxing rather than overwhelming. Our room was spacious, the Heavenly Beds lived up to their name, and every staff member we encountered provided impeccable service. We rented a cabana for the day, which made our pool experience even better. My granddaughters absolutely loved the FlowRider, and it was the highlight of their trip! The lazy river was so much fun and large enough that it never felt overcrowded, and the main pool was beautiful and perfect for spending the day relaxing. Thank you to everyone at the Westin Kierland Resort for taking such wonderful care of our family. We made some great memories and are already looking forward to coming back!

Amy Simpson 3 months ago

Very nice hotel - I've stayed here twice and both times have been enjoyable. There are so many places to walk to for shopping and for dinner. The hotel pools are great for families and the golf course is beautiful to look at. Overall, great experience. Make sure you catch a sunset from the back patio.

sarah ultan 4 months ago

I want give an excellent review for all the physical activities that were offered during my stay! I took yoga classes, did guided meditations, slow jogged and walked. All were superbly guided. I did a boot camp class a few times too. All of the instructors were excellent, asking what our background and experience was and tailoring the sessions. The instructors were very experienced and knowledgeable. I was a little nervous about the boot camp, that might be hard, but it was great and I even got some tips for exercises to do at home. For me, this was a highlight of my stay, to be able to get up early and do some physical activity with friendly and professional teachers and other visitors. Thank you so much!!